Action Embroidery Corp. Sale Policy

At Action Embroidery Corp, our commitment to quality is unwavering. We understand the significance of each stitch and the importance of delivering impeccable craftsmanship to our valued customers. Our sale policy reflects our dedication to excellence and customer satisfaction. Return Policies subject to change without prior notice. Customer should review these policies prior to making purchase.

Quality Assurance Guarantee:

1. Superior Materials: We use only the finest quality threads, fabrics, and materials in all our embroidery products. Each item is carefully selected to ensure durability, vibrancy, and a luxurious finish.
2. Skilled Craftsmanship: Our team consists of highly skilled artisans who bring years of expertise to every project. From intricate designs to delicate detailing, we take pride in our meticulous attention to craftsmanship.
3. Exhaustive Inspection: Before any product leaves our facility, it undergoes a rigorous quality inspection process. We meticulously examine each stitch, ensuring that every piece meets our exacting standards of excellence.

Sale Policy:

1. Authenticity and Transparency: We guarantee the authenticity of our products and provide full transparency regarding their origin and production process.
2. Fair Pricing: Our pricing reflects the quality of our workmanship and materials. While we strive to offer competitive rates, we refuse to compromise on the integrity of our craftsmanship. Sales Tax will be charged on all orders delivered to an address in California (CA). Action Embroidery Corp. reserves the right to refuse service to anyone.
3. Customer Satisfaction: Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, please contact us within 30 days of receipt, and we will work diligently to address your concerns and ensure your satisfaction.
4. Custom Orders: Custom embroidery orders are subject to a non-refundable deposit, which covers the cost of materials and initial design work. Once a design is approved, changes may incur additional charges.
5. Returns and Exchanges: All sales are final, we accept returns and exchanges for non-customized items within 30 days of purchase, provided the product is unused and in its original condition. Subject to a 15% Return Fee. Customers are responsible for return shipping fees, shipping costs are not refundable and are the sole responsibility of the customer.
6. RMA: To return a product you must obtain a Return Merchandise Authorization (RMA) number. Contact sales@actionemb.com to obtain a Return Merchandise Authorization (RMA) number. Action Embroidery corp. will not accept returns without prior authorization.
7. Defective Items: In the rare event that you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or issue a refund, including any associated shipping costs.
8. Promotional Sales: From time to time, we may offer promotional sales or discounts on select items. These promotions will be clearly communicated through our website, social media channels, and email newsletters.

Contact Us:

If you have any questions or require further assistance regarding our sale policy or any aspect of our products and services, please don’t hesitate to contact our customer service team at 1(800) 638-7223 or emails us at info@actionemb.com.

Action Embroidery corp. strives to be as accurate as possible in our content and pricing. In the event a product is listed with an error in pricing or incorrect content, Action Embroidery corp. shall have the right to refuse or cancel any order whether or not the order has been confirmed and credit card charged. In the event that a credit card has already been charged and an order subsequently canceled, Action Embroidery Corp. will issue a refund to the credit card account in the amount of the charge.

Thank you for choosing Action Embroidery Corp. We appreciate the opportunity to serve you with the highest standards of quality and craftsmanship.